FAQ

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FAQ

We are here to help you. You can find most answers to your questions right on this page.

Schedule an Appointment
Our office provides after hour and weekend appointments depending on your provider. If this is a need, please let the staff know and we will be sure to put you with a provider that can accommodate this request. Group therapy is also offered during this time. Check out our group therapy schedule or contact our office if you are interested. 

Our providers accept most major insurance plans. Call our office for more information or to check your insurance coverage.

Our staff asks that you arrive 15 minutes prior to your scheduled appointment time to complete paperwork and information needed for insurance to allow that your session can begin on time. During the first session, you will complete an intake with your provider, build a relationship, and determine if the therapy process with this provider will be a good fit. 

Our providers regularly block off an hour of time for your session, but special circumstances can be arranged with your provider if needed. 

We usually recommend counseling on a weekly basis to begin and establish the therapeutic relationship. As you begin to feel better, you and your provider may discuss a frequency that works better for your needs and schedule. 

A lot of the time, this is not necessary, but to be certain, contact your insurance company prior and they can explain your benefits and what is needed to schedule your first appointment. 

Copays are dependent on insurance coverage and would be payable at time of visit.

We accept cash, check and credit card. 

We require 24 hours notice if you must cancel an appointment. If you do not call us to cancel an appointment, you may be charged with a $50 No Show Fee. 

We believe the therapeutic process works best if you are focused, comfortable, and free to say anything that comes to mind. We ask that you do not bring children to your individual appointments to allow you to be fully engaged with your therapist.